Frequently Asked Questions
Delta Golf Philippines provides ground handling services including aircraft marshalling, wing walker support, chocking, safety cone placement,
and coordination of GSE such as GPU, ASU, LAV, and fuel support.
No, PPR is typically not required at Cebu and Clark Airport.
No. Delta Golf Philippines only supports DoD and foreign military aircraft operations. Aircraft parking is assigned based on aircraft type and availability, which may include hangars or the ramp. Confirmation will be provided prior to arrival. Delta Golf Philippines also provides integrated facilities management,
facilities operations and maintenance, logistics services, static security, and military housing support services throughout the region.
Delta Golf Philippines coordinates with Customs, Immigration, and Quarantine (CIQ) authorities to ensure smooth arrival and departure clearance for all crew and passengers.
Additional services, including CIQ coordination, special equipment, and operational support, can be arranged upon request. To avail of these services, clients are required to submit flight details (aircraft type, tail number, ETA/ETD,
and requested services) to Delta Golf Operations in advance for proper coordination. Please note that incomplete or incorrect documentation may result in delays in both ground handling and immigration clearance; therefore,
all required documents must be accurate and submitted on time.
Absolutely. We routinely handle military cargo movements. Our services include secure ground transportation, coordination with airbase authorities, and ensure
everything runs securely.
No. Delta Golf Philippines only supports DoD and foreign military aircraft operations. Aircraft parking is assigned based on aircraft type and availability, which may include hangars or the ramp. Confirmation will be provided prior to arrival. Delta Golf Philippines also provides integrated facilities management, facilities operations and maintenance,
logistics services, static security, and military housing support services throughout the region.
Team Leaders must coordinate with Delta Golf Philippines at least 1 day prior to arrival by contacting the Delta Golf Hotel Dispatch via call, SMS, or Signal.
For hotel booking coordination, clients are required to provide the following details: client or group name, number of guests, arrival date and time, room requirements, and any special requests (e.g., extra bed or early check-in). Transportation to and from the hotel can also be arranged upon request
. Last-minute bookings or changes may be accommodated, subject to room availability; however, advance coordination is strongly recommended.
Transportation can be arranged in advance, and early booking of pickup details is highly recommended to ensure vehicle and driver availability,
especially for planned arrivals and departures. Delta Golf provides suitable vehicles based on passenger count and requirements, including vans
and service vehicles, and can accommodate group transportation through multiple vehicles or higher-capacity options. In case of delays or schedule changes,
clients are advised to inform Delta Golf immediately so adjustments can be coordinated with the assigned driver.
Yes. Delta Golf can receive cargo on behalf of the client. Kindly CC Delta Golf on all shipment-related emails
and notify us in advance via call, SMS, Signal, Viber, or WhatsApp to ensure proper coordination and handling upon arrival.